Catch the foxes for us, 
the little foxes that are ruining the vineyards.

Song of Solomon 2:15a NASB

As a leader it is so easy to get caught up in the Big Picture.  I Kings 22:34 NASB says, “Now a certain man drew his bow at random and struck the king of Israel in a joint of the armor.”  As the king of Israel discovered too late, even small openings in armor can be fatal.  Even small weaknesses may result in major product or service failures that will affect your customers.  It would be good to evaluate your systems and processes and repair any weaknesses or holes and ask your customers for their feedback.   It’s been said, “Pay attention to the little things and your business will enjoy ongoing success.”